Frequently Asked Questions and Shipping
1. What is your return policy?
- Our return policy allows you to return products within a specified time frame if they are damaged, defective, or not as described. Please refer to our Return policy for detailed information.
2. How can I contact customer support?
- You can reach our customer support team via email at info@onestylestop.com or through the "Contact Us" page on our website. Our support team will assist you with any queries or concerns you may have.
3. What payment methods do you accept?
- We accept various payment methods including credit/debit cards, PayPal, and other secure payment gateways. You can choose your preferred payment option during checkout.
4. Do you offer international shipping?
- Yes, we offer international shipping to many countries. You can check if your country is eligible for shipping during the checkout process.
5. How can I place an order?
- To place an order, simply browse our website, select the desired products, add them to your cart, and proceed to checkout by following the on-screen instructions.
- Shipping and Handling
The shipment of your product is our highest priority and everyday we dispatch hundreds of products to satisfied customers across the world. However, because the majority of our warehouses are internationally based, our shipping and handling times can vary and we are therefore unable to offer next day delivery.
Processing time: As soon as we receive your payment, we immediately dispatch your order to our suppliers for order verification, tailoring, quality check and packaging which can take an additional 1-4 days.
Shipping time: This refers to the time it takes for items to be shipped from our warehouse to the destination, which typically takes 10-15 days, although actual shipping times may vary.
Tracking: As soon as your order is shipped, you will receive a confirmation email containing a tracking number allowing you to easily locate your product directly from our website at any time https://115b548e.aftership.com/. Please note that while the majority of our shipping companies provide a tracking service, we cannot guarantee it in all cases.